1. Information we collect
We collect only the information needed to operate our website and deliver our digital products:
- Account & contact data: name and email address when you contact us or place an order.
- Payment information: processed securely by third-party payment providers (such as Stripe and PayPal). We do not store full payment card details on our servers.
- Usage data & cookies: standard log data, device information, and cookies used to operate the site and improve performance.
2. How we use information
- To process orders and deliver digital products.
- To provide customer support and respond to inquiries.
- To maintain the security and reliability of our website.
- To comply with legal obligations.
3. Payment processors
Payments are handled by trusted third-party processors, including Stripe and PayPal. When you make a purchase, your payment information is submitted directly to these processors and is subject to their respective privacy policies. We receive only the information necessary to confirm and fulfill your order.
4. Analytics
We may use privacy-respecting analytics tools to understand aggregate website usage. These tools do not collect personally identifying information beyond standard technical data.
5. Cookies
Our website uses cookies and similar technologies to remember your preferences and measure performance. You can disable cookies in your browser settings, though some site features may not work as expected.
6. Data sharing
We do not sell or rent your personal data. We share information only with service providers necessary to operate our business (such as payment processors and email providers), or when required by law.
7. Your rights (GDPR & similar laws)
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain processing.
- Request a copy of your data in a portable format.
To exercise these rights, email us at support@solicolabs.us.
8. Data retention & security
We retain personal data only as long as necessary to provide our services and comply with legal obligations. We use reasonable technical and organizational measures to protect your information.
9. Children's privacy
Our services are not directed to children under 16, and we do not knowingly collect data from them.
10. Changes to this policy
We may update this policy from time to time. Updates will be posted on this page with a revised date.
11. Contact
For privacy questions, contact support@solicolabs.us.